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FAQ
Frequently Asked Questions About Our Cleaning Services
Let us to keep your space clean and tidy.
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What services do you offer?We offer a wide range of cleaning services for both residential and commercial clients, including regular cleaning, deep cleaning, move-in/move-out cleaning, construction cleaning, and more.
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How do I request a cleaning service?You can request a cleaning service by contacting us through our website, phone, or email
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Are your cleaning products safe for my family and pets?Yes, we use eco-friendly and non-toxic cleaning products that are safe for your family and pets. We prioritize the health and well-being of your loved ones.
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Do I need to be present during the cleaning?It's not necessary for you to be present during the cleaning. Many of our clients provide us with access to their homes or businesses, and we ensure the security of your property.
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Are your cleaning professionals trained and insured?Yes, all of our cleaning professionals are highly trained, background-checked, and fully insured for your peace of mind.
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How long will the cleaning service take?The duration of the cleaning service depends on the size and condition of the space. We can provide you with an estimated time frame when you schedule your service
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Can I customize the cleaning services to my specific needs?Absolutely! We offer customizable cleaning packages to meet your specific requirements. Just let us know what you need, and we'll tailor our services accordingly.
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What areas do you serve, and do you offer recurring cleaning services?We serve St Augustine, and Jacksonville areas , and yes, we offer recurring cleaning services on a daily, weekly, bi-weekly, or monthly basis for your convenience.
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How do you handle complaints or issues with the cleaning service?We take customer satisfaction seriously. If you have any concerns or issues with our service, please contact our customer support, and we will address them promptly.
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What payment methods do you accept?We accept various payment methods, including credit/debit cards, cash, and online payment options. Payment is typically due after the cleaning service is completed.
Billing & Pricing
Our Cleaning Packages
Accepted Payment Methods
At JAXF2CC, we understand that every client has different needs. That's why we offer customized cleaning packages to fit your budget and schedule. Contact us today to get a free estimate.
Cancellation Policy
We understand that sometimes unexpected things come up. If you need to cancel or reschedule your cleaning appointment, please let us know at least 24 hours in advance.
Satisfaction Guarantee
We take pride in providing high-quality cleaning services to our clients. If for any reason you are not satisfied with our work, please let us know and we will do our best to make things right.
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